Privacy Policy

We may collect personal information when you contact us, request information, submit a project or service enquiry, or subscribe to updates.

This may include your name, email address, phone number and other contact details.

This may include your message, project details, service interests or information you choose to provide.

This may include newsletter subscription and communication preferences.

This may include basic technical and website-use information such as IP address, browser or device information and cookie identifiers, where applicable.

We may use personal information to respond to enquiries, requests, quotations or service discussions.

We may use personal information to route your enquiry to the relevant Khan Home business division where needed.

We may use personal information to manage customer, supplier, partner and business communications.

We may use personal information to send newsletters, updates or marketing communications where you have chosen to receive them.

We may use personal information to operate, secure, analyse and improve our website and digital services.

We may use personal information to meet legal, regulatory, accounting or dispute-resolution requirements.

We process personal information where you have provided consent, where processing is needed to respond to your request or take steps relating to a service or contract, where required by law, or on another lawful basis permitted under applicable UAE data-protection rules. You may withdraw consent where consent is the basis for processing.

Because Khan Home Group operates through specialised business divisions, information may be shared with the relevant division when necessary to handle your enquiry or requested service. We may also use trusted providers for website hosting, email, communications, CRM, analytics, security or professional support. Information may be disclosed to authorities where required by applicable law.

Our website may use cookies or similar technologies for essential website functions, security, preferences and, where enabled, analytics or marketing. More detail about cookie types and choices will be provided in our separate Cookie Policy.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, contractual or dispute-related needs.

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet-based system can be guaranteed completely secure.

Some technology or service providers may process information outside the UAE. Where this occurs, we take steps to ensure that cross-border processing is handled in accordance with applicable UAE data protection requirements.

Subject to applicable UAE law and relevant exceptions, you may have the right to request information about personal data we process and obtain access to it.

You may have the right to request correction of inaccurate or incomplete information.

You may have the right to request deletion or restriction of processing in applicable circumstances.

You may have the right to request transfer of personal data where the legal conditions for portability apply.

You may have the right to withdraw consent where processing is based on consent.

You may have the right to raise a privacy concern or complaint with us and, where applicable, the competent UAE authority.

To exercise a privacy right, please contact us using the details below. We may need to verify your identity before completing a request.

Our website may link to business division websites, social media platforms, or other third-party services. Their privacy practices are governed by their own policies, and we recommend reviewing them before providing personal information.

We may update this Privacy Policy when our website, services, legal requirements, or data practices change. The latest version will be posted on our website with the updated effective date.

For privacy questions, requests or concerns, contact us using the details below.

Email / Phone: info@khanhome.ae | +971 58 967 2861

Address / Website: Dragon Mart, 1st Floor, Office No. DHFF-11-18-19, Warsan First - International City, Dubai, UAE | www.khanhomegroup.ae